We are all only human! If this is the case, we are happy to assist you in any way we can. Unfortunately, every once in a while an issue may occur with an order. These charges can vary widely and are often based on the price and type of item, package weight and dimensions, origin country, and the taxes, duties, and fees of the destination country. In general, the buyer is responsible for paying the additional costs such as duties, taxes, and customs clearance fees. Shipping cost can be checked here or at checkout before payment process.International shipping varies based on destination therefore we are unable to provide delivery time (but usually need about 2-4 weeks).Christmas time, need about 5-10 business days for shipping to US. US Shipping need approximately 3 – 6 business days.APC parcel/DHL for crop-top worldwide shipping All orders are shipped by USPS or UPS.

Christmas time, need about 5-8 business days for processing. Processing time is approximately 3 – 5 business days Monday to Friday (called processing and handling time, before shipped).

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